One of every bookworm’s worst nightmares is not finding a certain book in your area, or worse–in your country. And sometimes, e-books just aren’t enough. This was exactly what happened to me, so I turned to Book Depository. I’ve known about it for ages but I’ve never really bothered availing its services. For one, I just can’t wait that long to get a book, second, most of the books I want are available in Fully Booked (a local bookstore)–until one wasn’t. For some reason, Fully Booked didn’t have Joe Abercrombie’s Half A King. And by “didn’t” I meant they never had it and probably never will. Which in my opinion is absurd because, hello, it’s Joe Abercrombie! I desperately wanted a copy because I wanted to gift it to someone for his birthday (he’s been looking for it for ages), so I finally gave in and tried Book Depository.
I’ll admit, the experience wasn’t perfect. The original 7-10 business days shipping (as stated in their site) didn’t push through and I was on a deadline. I had to get the book before my friend’s birthday. Three days after I sent my order (the book was available according to their site), it still hasn’t been dispatched. So, finally, I decided to contact them for help–and I have to say, their customer support system is beyond commendable. Their customer advisor, May Sherif, was very attentive and they don’t send “template” replies. They really answered my every mail. When my order still didn’t arrive after a week, they decided to dispatch another copy for me!
After a few days, my book finally arrived. It was in pristine condition and came with a bookmark. In the end, my first Book Depository experience turned out to be a very pleasant one. I’d definitely buy from them again!